Refund Policy

  1. Courses dates are planned after careful consideration of exam dates, travel dates of tutors from various countries with venue booking and lot of other arrangements - hence we don't consider cancellation as a trivial risk. Nonetheless, a cancellation of services from our side will mean an automatic refund of all course fee.

  2. Any cancellation from delegates will be subject to the refund policy. 

  3. For cancellations up to 60 days before the course date, 5% admin fee will be charged. For cancellations up to 30 days before the course date, 25% admin fee will be charged. For cancellations within the last 30 days of course dates, 50% admin fee will be deducted from the refund. For cancellations up to 7 days before the course date, 100% admin fee will be charged.

  4. 'Pay on the day' option is surely available but its limited to a specific condition (with prior discussion) as it was made available on request of few candidates in very special circumstances. Unfortunately, it can not be available routinely as it will considerably disrupt the proceedings of the day.

  5. Unfortunately, no refund can be issued if a delegate does not arrive at the course. However, under special circumstances, an alternate seat may be offered. 

  6. Course fee cannot be refunded if an invitation letter for the UAE visa has been issued. However, if the visa has been refused, then please forward the copy of the cancellation.